Privacy Policy
Last updated: May, 2026
Medhub Ltd. and its affiliated companies, where applicable, collectively referred to as “Medhub,” “we,” “us,” or “our,” respect your privacy and are committed to protecting personal information that we process in connection with our website, business communications, product inquiries, demonstrations, marketing activities, and related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit [www.medhub-ai.com] or otherwise interact with us through the website.
This Privacy Policy does not replace any separate privacy, data processing, clinical, regulatory, hospital, distributor, or customer agreement that may apply to the use of Medhub products or services in a clinical, research, commercial, regulatory, or hospital environment.
1. Who we are
Medhub develops medical software and artificial intelligence-based solutions intended to support cardiovascular decision-making and related healthcare workflows.
For the purposes of applicable privacy laws, the controller or business responsible for the processing of personal information under this Privacy Policy is:
Medhub Ltd.
3 HaSolelim St.
Tel Aviv, Israel
Email: [hello@medhub-ai.com]
Where relevant, local Medhub affiliates may also process personal information in connection with local commercial, customer support, regulatory, or operational activities.
2. Personal information we collect
We may collect the following categories of personal information:
Information you provide directly
When you contact us through the website, request a demo, communicate with us by email, register for updates, or interact with our team, we may collect:
- Name
- Company or organization
- Job title or professional role
- Email address
- Phone number
- Country or region
- Message content and inquiry details
- Business relationship information
- Any other information you choose to provide
Website and technical information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visit
- Referring website or source
- Approximate location derived from IP address
- Cookie and similar tracking information
Business contact information
We may also collect professional contact information from business partners, hospitals, physicians, distributors, regulatory consultants, vendors, event organizers, and other relevant stakeholders, including through business meetings, conferences, referrals, and professional correspondence.
Sensitive or medical information
Our public website is not intended for the submission of patient-identifiable information, medical records, images, DICOM files, clinical case details, or other sensitive health information.
Please do not submit patient data or protected health information through website contact forms or general email addresses unless we have expressly instructed you to do so through a secure and approved channel.
3. How we use personal information
We may use personal information for the following purposes:
| Purpose | Examples | Legal basis, where applicable |
| Responding to inquiries | Answering messages, demo requests, product questions, investor or partner inquiries | Legitimate interests; pre-contractual steps; consent where required |
| Business development | Managing relationships with hospitals, distributors, partners, consultants, and prospective customers | Legitimate interests; contract |
| Marketing communications | Sending product updates, event invitations, newsletters, or other business communications | Consent where required; legitimate interests where permitted |
| Website operation | Maintaining, securing, improving, and analyzing website performance | Legitimate interests; consent for non-essential cookies where required |
| Compliance and legal obligations | Regulatory, accounting, tax, legal, audit, and recordkeeping requirements | Legal obligation; legitimate interests |
| Security and fraud prevention | Protecting our website, systems, company assets, and users | Legitimate interests; legal obligation |
| Recruitment, if applicable | Reviewing applications submitted through the website or email | Pre-contractual steps; legitimate interests; legal obligation |
We do not use personal information submitted through the public website to make automated decisions that produce legal or similarly significant effects about individuals.
4. Cookies and similar technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the site, remember preferences, understand website usage, improve performance, and support marketing activities.
Cookies may include:
- Strictly necessary cookies — required for the website to function
- Analytics cookies — help us understand how visitors use the website
- Functional cookies — remember user preferences
- Marketing cookies — may be used to measure campaigns or show relevant content
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can usually control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
Cookie tools used: Google Analytics / Google Tag Manager / LinkedIn Insight Tag / HubSpot / other
5. How we share personal information
We may share personal information with the following categories of recipients:
- Medhub group companies and affiliates
- Website hosting and IT service providers
- CRM, email, marketing, and analytics providers
- Professional advisers, including lawyers, accountants, auditors, and regulatory consultants
- Business partners, distributors, representatives, or service providers where relevant to your inquiry
- Event organizers or conference partners, where applicable
- Regulatory authorities, courts, law enforcement, or government bodies, where required
- Potential investors, acquirers, or transaction advisers in connection with financing, merger, acquisition, restructuring, or sale of assets
We do not sell personal information in the ordinary sense of exchanging it for money. If we engage in activities that are considered a “sale” or “sharing” under applicable privacy laws, we will provide the required notices and choices.
6. International transfers
Medhub operates internationally. Your personal information may be processed in Israel, Japan, the European Economic Area, the United Kingdom, the United States, or other countries where Medhub, its affiliates, vendors, or partners operate.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as contractual protections, adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.
7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on the nature of the information and the context in which it was collected. For example:
- Website analytics data may be retained for a limited analytics period
- Business correspondence may be retained for the duration of the relationship and a reasonable period thereafter
- Contract, tax, legal, and regulatory records may be retained as required by applicable law
- Marketing contact information may be retained until you unsubscribe or object, unless we have another lawful basis to retain it
8. Security
We implement reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no website, email system, or electronic transmission is completely secure. You should avoid sending sensitive or confidential information through unsecured channels.
9. Your privacy rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to certain processing activities
- Request restriction of processing
- Request portability of your information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Lodge a complaint with a privacy or data protection authority
To exercise your rights, please contact us at:
[hello@medhub-ai.com]
We may need to verify your identity before responding to certain requests.
10. Marketing communications
You may receive marketing or business communications from us if you requested information, attended a meeting or event, interacted with us professionally, subscribed to updates, or where otherwise permitted by law.
You can opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [hello@medhub-ai.com].
Even if you opt out of marketing communications, we may still send you non-marketing communications, such as operational, legal, regulatory, or transactional messages.
11. Children’s privacy
Our website and services are intended for healthcare professionals, business partners, institutional users, investors, and other professional audiences. They are not directed to children.
We do not knowingly collect personal information from children through our public website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
12. Third-party websites
Our website may contain links to third-party websites, publications, conference pages, partner pages, social media platforms, or external resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Region-specific information
European Economic Area and United Kingdom
If you are located in the EEA or UK, we process your personal information in accordance with applicable data protection laws, including the GDPR or UK GDPR where applicable.
The lawful bases we rely on may include consent, performance of a contract, steps prior to entering into a contract, compliance with legal obligations, and legitimate interests. We balance our legitimate interests against your rights and freedoms where required.
You may have the right to lodge a complaint with your local data protection authority.
Israel
If Israeli privacy law applies, Medhub processes personal information in accordance with the Israeli Protection of Privacy Law and applicable regulations. Israel’s privacy framework has undergone significant modernization, including Amendment 13, which entered into force in August 2025 and strengthened enforcement and alignment with modern privacy principles.
Japan
If Japanese privacy law applies, Medhub handles personal information in accordance with Japan’s Act on the Protection of Personal Information, including requirements relating to specified purposes of use, appropriate handling, security safeguards, third-party provision, and individual rights.
California
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to us, California residents may have specific rights, including rights to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights. California’s CPRA amendments have been in effect since January 1, 2023.
Medhub does not knowingly sell personal information for monetary consideration. If our use of advertising or analytics technologies is considered “sharing” under California law, we will provide applicable opt-out mechanisms.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
The updated version will be posted on this page with a revised “Last updated” date. Where required by law, we will provide additional notice or request consent for material changes.
15. Contact us
For questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact: